Contact
Ring, write or send a photo: which suits the problem
One person behind the number, the WhatsApp and the inbox. Pick the channel by what is happening at your door, not by habit.
Open 24 hours · 7 days
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Ring when it can’t wait
You are outside and the keys are in, the lock refuses to close, someone has forced the door, a guest is stranded on the step. A person picks up at any hour of any day.
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WhatsApp when a picture helps
+34 678 583 290
Photograph the lock, the door edge or the safe, and share your live location from the gate. In an urbanization after dark, that pin is worth a page of directions.
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Email when it needs paper
A written quote, an invoice in a company’s name, an arrangement for an agency with several lets. Nobody reads the inbox at night, so never email about a lockout.
Save a call back
Four details that get the van to the right gate
- The street, as the sign spells it, and the urbanization or the part of Albir.
- The house name or the number on the gate, or the block and the floor.
- Which door: the gate, the street door of the block, the front door, the terrace slider.
- A photo of the lock from outside, and from inside if you can reach it.
Urbanizations here often go by two names. How to give an address that a driver finds at night.
The practical side
Languages, hours, money and reach
| Spoken | English and Spanish |
|---|---|
| When | The line is answered 24 hours a day, 7 days a week. Booked jobs happen in working hours. |
| Paying | Cash, card or Bizum |
| Cost | Settled with you on the spot, before work begins. Nothing is priced on this site. |
| Shop | There is none to visit. Everything happens at the lock. |
| Reach | All of l’Alfàs del Pi, l’Albir included, then La Nucía, Polop, Altea and Benidorm. Estate by estate. |
Already outside a locked door? Skip the forms of politeness and ring, or see what happens on a night call-out.
Start with the street name
Then say what the lock is or is not doing. A photo saves half the questions.
Open 24 hours · 7 days